Privacy policy

1. Introduction

This Privacy Policy describes how Unlock Collective LLC ("we," "us," or "our") collects, uses, and discloses your personal information when you use our services, website, and products (collectively, the "Services").

2. Information We Collect

2.1 Personal Information You Provide:

  • Contact information (name, email address, phone number)

  • Billing and payment information

  • Account credentials

  • Communication preferences

2.2 Information Automatically Collected:

  • Device information and identifiers

  • Usage data and analytics

  • Cookies and similar tracking technologies

  • IP addresses and browser information

3. Use of Information

We use collected information for:

  • Providing and maintaining our Services

  • Processing transactions and payments

  • Communicating with users about our Services

  • Improving and personalizing user experience

  • Complying with legal obligations

4. Information Sharing and Disclosure

We may share your information with:

  • Service providers and business partners

  • Legal authorities when required by law

  • Third parties in connection with a business transfer

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet is 100% secure.

6. Your Rights

You have the right to:

  • Access your personal information

  • Correct inaccurate data

  • Request deletion of your data

  • Opt-out of marketing communications

7. Children's Privacy

Our Services are not directed to children under 18. We do not knowingly collect personal information from children under 18.

8. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any material changes by posting the updated policy on our website.

9. Contact Information

For questions about this Privacy Policy, please contact:

Unlock Collective LLC

Email: hello@unlockcollective.co

10. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected and disclosed, and the right to request deletion of personal information.

11. International Data Transfers

If we transfer your information internationally, we will ensure appropriate safeguards are in place in compliance with applicable data protection laws.

By using our Services, you acknowledge that you have read and understood this Privacy Policy.

Terms of Use

1. Acceptance of Terms

By accessing or using the services provided by Unlock Collective LLC ("Company," "we," "us," or "our"), you agree to be bound by these Terms of Use ("Terms"). If you do not agree to these Terms, do not use our services.

2. Services Description

The Company provides marketing and design services through its website and related platforms (collectively, the "Services"). We reserve the right to modify, suspend, or discontinue any aspect of the Services at any time.

3. User Accounts

3.1 Account Creation:

  • You must provide accurate and complete information when creating an account

  • You are responsible for maintaining the confidentiality of your account credentials

  • You must be at least 18 years old to create an account

3.2 Account Termination:

  • We reserve the right to suspend or terminate accounts for violations of these Terms

  • You may terminate your account at any time by contacting us

4. Intellectual Property Rights

All content, features, and functionality of the Services are owned by the Company and are protected by copyright, trademark, and other intellectual property laws.

5. User Conduct

You agree not to:

  • Violate any applicable laws or regulations

  • Infringe upon the rights of others

  • Use the Services for unauthorized commercial purposes

  • Attempt to gain unauthorized access to the Services

6. Payment Terms

6.1 Fees and Billing:

  • All fees are in USD unless otherwise specified

  • Payment terms are specified at the time of purchase

  • We reserve the right to modify pricing with notice

7. Disclaimer of Warranties

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

8. Limitation of Liability

IN NO EVENT SHALL THE COMPANY BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICES.

9. Indemnification

You agree to indemnify and hold harmless the Company and its officers, directors, employees, and agents from any claims, damages, or expenses arising from your use of the Services.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions.

11. Dispute Resolution

Any dispute arising from these Terms shall be resolved through binding arbitration in accordance with the American Arbitration Association rules.

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of any material changes via email or through the Services.

13. Contact Information

For questions about these Terms, please contact:

Unlock Collective LLC

Email: hello@unlockcollective.co

By using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use.